Last Updated: 30 November 2025
At ToppersGuru.com, we only sell digital study materials, such as PDF question papers, answer keys, notes, and exam-related content.
We do not ship any physical products.
1. No Physical Shipping
ToppersGuru.com does not deliver printed books, hard copies, or any physical items.
All our products are available digitally only.
Therefore, no courier / postal delivery is involved.
2. Digital Delivery Method
Once the payment is completed, your digital product will be delivered through:
- Instant Download Link on the website, or
- Email Delivery (if applicable)
You will receive access immediately after successful payment.
3. Delivery Time
- Digital products are delivered instantly.
- In rare cases, delivery may take up to 10–15 minutes due to server delay.
- If you do not receive your file within 2 hours, please contact us.
4. Non-Delivery Issues
If you face any of the following issues:
- Payment successful but no download link
- File not opening / corrupted
- Wrong file delivered
You can contact us at support@toppersguru.com with your:
- Name
- Email ID
- Order ID or Payment ID
- Screenshot of the issue
Our team will resolve the issue within 24–48 hours.
5. No Shipping Charges
Since we deliver only digital files, there are no shipping or handling fees for any product.
6. Download Access
Access to purchased PDFs may be provided via:
- Direct download link
- My Account → Downloads (if user account exists)
- Email link (if enabled)
Please ensure your email ID is correct while purchasing.
7. Contact Us
For issues related to access, downloads, or payment:
📧 support@toppersguru.com
🌐 www.toppersguru.com
Business Hours: 10:00 AM – 6:00 PM (Mon – Sat)